Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. / By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

(1) What information do we collect?

We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation and details);

(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including details);

(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including details);

(e) any other information that you choose to send to us;

If your address exists in our mailing list database we will from time to time send out current offers and company information, if you wish to be removed from our mailing list please contact our customer service dept. at customerservice@lake-renewble-energy.com

If you would like to inspect the data that we hold which respects to you, then please write, with proof of ID and send a stamped addressed envelope and cheque for £5.00 to cover admin costs to –

Data Request

Lake Manufacturing Ltd, 27 Phoenix Road , Crowther, Washington NE38 0AD

Cookie Policy

Why are cookies essential to how customers use the Heatkeeper, Website?

Heatkeeper.co.uk Website, along with the majority of other websites, uses cookies. Cookies are pieces of information that a website transfers to the cookie file on your computer’s hard disk. Cookies enable users to navigate around websites and (where appropriate) enable us to tailor the content to fit the needs of visitors who have accessed the Site. Without cookies enabled we cannot guarantee that the website and your experience whilst visiting are as we intended it to be. None of the cookies used on our websites collect personally identifiable information about you.

Please note that any cookie that is ‘strictly necessary’ in order for the website to function as intended does not require consent – this may include cookies such as for logged in areas or for shopping baskets etc..

At Lake Manufacturing we use cookies in the following ways:

We use cookies within our Website site to protect our customers and prevent fraudulent activity without cookies enabled you will not be able to access the Heatkeeper Website.
We use cookies within our online ordering process. Without cookies enabled you will not be able to purchase our products.
To track how visitors reach our site and the path they take through it to help us improve our service to you. For example, we use Google Analytics, a popular web analytics service provided by Google. Google Analytics uses cookies to help us to analyse how users use the site. Find out more about how these cookies are used on the Google Privacy Site.
None of the cookies used on our website collect personally identifiable information about you and no information is passed to third parties.

Two types of cookies are used on our websites:

Session Cookies. These are temporary cookies, which only exist in the period you access the website (or more strictly, until you close the browser after accessing the website). Session cookies help the website remember what you chose on the previous page, therefore avoiding having to re-enter information. On our website, these cookies do not contain personal information, and cannot be used to identify you.
Persistent Cookies. These are cookies, which remain on your device after you have visited our website. These cookies help us identify you as a unique visitor (by storing a randomly generated number).

The length of time a cookie will remain on your device will depend on the type of cookie. On our website, these cookies do not contain personal information, and cannot be used to identify you.

How to control and delete cookies

Lake Manufacturing Ltd will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by us, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer (including those from this visit) as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your handset manual.