FAQ's

Find answers to the most common questions about Heatkeeper panels below.

What are Heatkeeper Radiator Reflector Panels?

Heatkeeper Radiator Reflector Panels are an energy-saving product designed to improve the efficiency of central heating systems, particularly radiators. Heatkeeper Panels are made from a thin layer of highly reflective silver coated PVC.

The primary purpose of Heatkeeper Radiator Reflector Panels is to reduce heat loss in a room by reflecting heat back into the interior space. When a radiator emits heat, a significant portion of that heat can be absorbed by the adjacent wall and lost to the outside. The installation of these reflector panels creates a barrier that helps to bounce the heat back into the room, thereby preventing unnecessary heat loss through the walls.

By using Heatkeeper Radiator Reflector Panels, homeowners and businesses can reduce their energy consumption and heating bills. The reflected heat can contribute to maintaining a more comfortable and consistent temperature within the living or working area, allowing the heating system to work more efficiently and effectively.

How are Heatkeeper Radiator Reflector Panels Fitted?

Materials you'll need:

• Heatkeeper radiator reflector panel (measured and cut to the appropriate size)
• Scissors (if the panel needs trimming)
• Double-sided adhesive tape (included in the Pack)
• Ruler or measuring tape

Instructions:

1. Clean the wall behind the radiator: Before you begin, ensure that the wall behind the radiator is clean and free from any dust. (radiator brush is ideal)

2. Measure and cut the panel: Measure the space behind the radiator accurately. If needed, use scissors or a utility knife to cut the panel to the correct size.

3. Attach the adhesive tape: Use double-sided adhesive tape. Peel off the backing and stick it to the edges of the panel.

4. Position the panel behind the radiator: Carefully place the panel on the wall behind the radiator, making sure it aligns properly with the radiator's top and sides. The reflective side should face the radiator.

5. Secure the panel in place: Using adhesive tape, press the panel firmly against the wall to ensure it sticks securely. Use a cane to push the panel firmly against the wall.

6. Check for any gaps or misalignments: After fitting the panel, step back and inspect it to ensure there are no gaps or misalignments. The panel should cover as much of the wall behind the radiator as possible without being visible from the front.

7. Test the radiator: Turn on your heating system. The Heatkeeper radiator reflector panel should help to reflect the heat back into the room, making it feel warmer and reducing energy consumption. Always follow the instructions supplied for the best results.

Click here to view fitting instructions and videos.

Why shouldn't I use just foil?

Using laminated aluminium foil behind a radiator is a common DIY method to reflect heat back into the room. The foil reflects heat away from the wall, preventing it from being absorbed and lost through the wall. Foil is relatively inexpensive and easy to install. However, it will not provide as much insulation as dedicated radiator reflector panels like Heatkeeper.

Heatkeeper radiator reflector panels are specifically designed for the purpose of improving energy efficiency by reflecting heat back into the room. They provide better heat reflection and insulation compared to plain foil.

Heatkeeper Panel or Hanging Foil Reflectors

The amount of energy and surface area saved by using Heatkeeper panels depends on several factors, including the size of the radiator, the insulation properties of the wall, and the heating system's overall efficiency. Heatkeeper panels will provide more significant energy savings and cover a larger surface area, thus enhancing their effectiveness over hanging foil sheets. Here's why:

1. Coverage Area: Heatkeeper panels are designed to cover the entire surface area behind the radiator, maximising the heat reflection and insulation benefits. Laminated aluminium foil, on the other hand, hangs between the brackets of the radiator and does not fully cover the surface area behind it.

2. Insulation Properties: Heatkeeper panels include an insulating layer by design of the saw tooth shape in addition to the reflective layer. Laminated aluminium foil panels primarily focus on heat reflection but do not provide significant insulation properties.

3. Energy Savings: Due to their full coverage and insulation properties, Heatkeeper panels are generally expected to provide more substantial energy savings compared to laminated aluminium foil.

4. Room Comfort: With better coverage and insulation, Heatkeeper panels can create a more comfortable living environment by maintaining a consistent and warm temperature in the room.

How do they work?

The panels work to save energy, money and improve the comfort and feel of your rooms.

1. Reflecting Heat: Heatkeeper panels act as a barrier between the radiator and the wall, reflecting the heat that would have otherwise been lost back into the room.

2. Preventing Heat Loss: By bouncing the heat back into the interior space, the panels prevent unnecessary heat loss through the walls.

3. Improving Efficiency: The room reaches the desired temperature faster, allowing the heating system to cycle off sooner, saving energy and reducing heating costs.

4. Enhancing Comfort: Cold spots near exterior walls are minimised, and the overall thermal comfort is improved.

5. Easy Installation: The panels are attached to the wall behind the radiator using adhesive strips — no complex tools or renovations required.

Are Heatkeepers safe — is there any fire risk?

When used correctly on water-filled radiators, Heatkeeper panels present no fire risk. Here's why:

• Radiator surface temperatures in a typical domestic central heating system reach between 60°C and 75°C (140°F to 167°F) — well within safe operating range.
• The wall behind the Radiator panel will be considerably cooler, typically warming to only around 35°C to 45°C.
• PVC melting point is 160°C to 210°C (320°F to 410°F) — far above the temperatures generated by a standard radiator.

As long as the panels are fitted to water-filled radiators as intended, they are completely safe to use.

How long do Heatkeepers last?

Heatkeepers are extremely durable. We are aware of panels that have been fitted to radiators for over 30 years and are still performing effectively. We also back this up with our 10-year guarantee for complete peace of mind.

Do Heatkeepers work with combi boilers?

Yes — Heatkeeper panels work with all types of central heating systems, including combi boilers, which are the most common heating setup in UK homes. As long as you have water-filled radiators, Heatkeepers will work just as effectively regardless of the boiler type.

Do Heatkeepers work with underfloor heating?

No — Heatkeeper Radiator Reflector Panels are specifically designed for use with wall-mounted radiators. They are not suitable for underfloor heating systems.

Can I get a VAT receipt / invoice?

Yes — a VAT receipt is automatically included with every order. If you need a copy or require a formal VAT invoice for business purposes, please contact us at 0191 415 1333 and we'll be happy to help.

What is your returns policy?

Your satisfaction is our priority. If you are not happy with your Heatkeeper panels for any reason, we will issue a full refund. Please contact us to arrange your return.

Do you offer a guarantee or warranty?

Yes — all Heatkeeper panels are guaranteed for 10 years. We stand behind the quality and durability of our product, and this guarantee gives you complete confidence in your purchase.

Can Heatkeeper cut offs be recycled?

Yes — Heatkeepers are made of a metalised PVC. You will need to get in touch with your local authority and take their advice on their recycling policy, as the presence of a metal layer means metalized PVC cannot always be processed in the same way as standard PVC.

What is your delivery policy?

At Heatkeeper, we provide both standard and next day delivery options to cater to your needs. We also offer international delivery, with costs varying based on the size, weight, and delivery address. For more information on delivery charges and timelines, please refer to our terms and conditions, or call us on 0191 415 1333.

How do I install Heatkeepers to radiators close to the wall?

Use the new hanging method.

Are Heatkeepers easy to cut?

Yes — follow the instructions and cut along the marked dotted lines.

How many panels do I need for my radiators?

The average radiator needs 2 to 2½ panels. Simply multiply the number of radiators in your house by 2 or 2½ and choose the appropriate pack size.

How big is each panel?

Each panel is 580mm high x 450mm wide x 8mm deep.

Can Heatkeepers be used behind electric or night storage radiators?

Yes. As long as there is sufficient gap between the storage heater and the wall, the panels will work just as effectively as for standard central heating radiators. The minimum recommended gap is 15mm to achieve the optimum flow of convected air. Please see Are Heatkeepers safe — is there any fire risk?

I have radiators that are wider than the panels — what do I do?

Just measure and use part of another panel.

I have a window sill / shelf close to the top of my radiator — can I still fit Heatkeepers?

Yes — with our alternative hanging method, Heatkeepers^® can be used in those hard to reach areas such as under sills and with small gaps.

I have a curved wall with radiators — will Heatkeepers still work?

Yes — Heatkeeper Radiator Panels can still work effectively on curved walls. Proper installation is key:

1. Ensure Good Fixing: Secure the panels firmly in place to ensure they remain in position and function efficiently.

2. Clean the surface: Use a radiator brush to clean behind the radiator before installation, removing dust and debris.

3. Use Construction Glue: For added adhesion on curved surfaces, consider using a construction glue to enhance the bond between the panel and the wall.

I have a small floor standing radiator — can I use Heatkeepers on them?

Yes — we have Mini Heatkeepers specifically designed to fit small and floor-standing radiators, ensuring optimal heat reflection and energy efficiency.

How are Heatkeepers fitted?

HEATKEEPER Reflector Panels have been designed to be easy to fit without removing the radiator. They can easily be cut to size and simply fixed to the wall.

How much will fitting Heatkeeper Panels save me?

By using HEATKEEPER Panels, you can potentially save up to 20% on your heating costs. These panels are so efficient that they can pay for themselves within the first year of fitting, making them a cost-effective and energy-saving investment for your home.

Where can I purchase Heatkeepers?

You can buy Heatkeeper Panels through multiple convenient channels:

1. Online: Visit our website at www.heatkeeper.co.uk to make a direct purchase.

2. In-store: Visit our physical store at 27 Phoenix Road, Crowther, Washington, Tyne & Wear NE38 0AD.

3. Amazon and eBay: Find Heatkeeper Panels available on these popular online marketplaces.

4. Lake Home & Leisure Store: Check out our products at Lake Home & Leisure Store.

Where should I fit Heatkeepers in my house?

For optimal energy efficiency, we recommend fitting Heatkeeper Radiator Panels to all radiators in your house, whether on internal or external walls. This maximises heat reflection and prevents heat loss throughout your home, leading to lower heating bills and a more comfortable living environment.

What are Heatkeepers made from?

Heatkeeper Radiator Panels are made from Metalised PVC (Polyvinyl Chloride). The metalised coating reflects heat emitted from the radiator back into the room, preventing it from being absorbed by the wall and maximising heating efficiency.