Welcome to our Frequently Asked Questions (FAQ) page! We understand that when exploring a new product, service, or company, you may have a multitude of questions. That's why we've compiled this comprehensive list of the most commonly asked questions to provide you with quick and informative answers.

Here at Heatkeeper, we value transparency and believe that a well-informed customer is a satisfied customer. This page serves as a one-stop destination to address any queries you may have regarding our offerings, processes, policies, and more.

Our team has carefully curated these questions based on real interactions with our customers, ensuring that the answers are clear, concise, and relevant. Whether you're curious about our products' features, our service packages, or any other aspect of our business, we've got you covered.

The FAQ page is designed to save you time and effort, so you can find the information you need without navigating through multiple pages or making numerous phone calls. We've structured the questions in a logical manner, making it easy to find answers to specific topics of interest.

If you don't find the answer you're looking for here, don't worry! Our dedicated customer support team is just a message or call away. We're always here to assist you and ensure your experience with us is smooth and satisfactory.

So, before you take another step in your journey with us, take a moment to browse through our FAQ section. We hope it provides the clarity you seek and helps you make informed decisions. If you have any further questions or need more information, please don't hesitate to contact us. Your satisfaction is our priority, and we're committed to providing you with the best possible experience at every step.

What are Heatkeeper Radiator Reflector Panels .

Heatkeeper Radiator Reflector Panels are a energy-saving product designed to improve the efficiency of central heating systems, particularly radiators. Heatkeeper Panels are made from a thin layer of highly reflective silver coated PVC.

The primary purpose of Heatkeeper Radiator Reflector Panels is to reduce heat loss in a room by reflecting heat back into the interior space. When a radiator emits heat, a significant portion of that heat can be absorbed by the adjacent wall and lost to the outside. The installation of these reflector panels creates a barrier that helps to bounce the heat back into the room, thereby preventing unnecessary heat loss through the walls.

By using Heatkeeper Radiator Reflector Panels, homeowners and businesses can reduce their energy consumption and heating bills. The reflected heat can contribute to maintaining a more comfortable and consistent temperature within the living or working area, allowing the heating system to work more efficiently and effectively.

How are Heatkeeper Radiator Reflector Panels Fitted.

Materials you'll need:

  • Heatkeeper radiator reflector panel (measured and cut to the appropriate size)
  • Scissors (if the panel needs trimming)
  • Double-sided adhesive tape (included in the Pack)
  • Ruler or measuring tape


  1. Clean the wall behind the radiator: Before you begin, ensure that the wall behind the radiator is clean and free from any dust. (radiator brush is ideal)

  2. Measure and cut the panel: Measure the space behind the radiator accurately. If needed, use scissors or a utility knife to cut the panel to the correct size.

  3. Attach the adhesive tape :  use double-sided adhesive tape. Peel off the backing and stick it to the edges of the panel. 

  4. Position the panel behind the radiator: Carefully place the panel on the wall behind the radiator, making sure it aligns properly with the radiator's top and sides. The reflective side should face the radiator.

  5. Secure the panel in place: Using adhesive tape, press the panel firmly against the wall to ensure it sticks securely. Use a cane to push the panel firmly against the wall

  6. Check for any gaps or misalignments: After fitting the panel, step back and inspect it to ensure there are no gaps or misalignments. The panel should cover as much of the wall behind the radiator as possible without being visible from the front.

  7. Test the radiator: Turn on your heating system  The Heatkeeper radiator reflector panel should help to reflect the heat back into the room, making it feel warmer and reducing energy consumption. Always follow the instructions supplied for the best results.

Click here to view fitting instructions and videos.


Why shouldn't I use just foil.

Using laminated aluminium foil behind a radiator is a common DIY method to reflect heat back into the room. The foil reflects heat away from the wall, preventing it from being absorbed and lost through the wall. Foil is relatively inexpensive and easy to install. However, it will not provide as much insulation as dedicated radiator reflector panels like Heatkeeper.

Heatkeeper radiator reflector panels are specifically designed for the purpose of improving energy efficiency by reflecting heat back into the room. They provide better heat reflection and insulation compared to plain foil.

Heatkeeper Panel or Hanging Foil Reflectors

The amount of energy and surface area saved by using Heatkeeper panels, depends on several factors, including the size of the radiator, the insulation properties of the wall, and the heating system's overall efficiency. Heatkeeper panels will provide more significant energy savings and cover a larger surface area, thus enhancing their effectiveness over hanging foil sheets. Here's why:

1. Coverage Area: Heatkeeper panels are designed to cover the entire surface area behind the radiator, maximising the heat reflection and insulation benefits. By doing so, they create a more effective barrier that prevents heat from being absorbed by the wall and ensures that the warmth is directed back into the room.

Laminated aluminium foil on the other hand, hang between the brackets of the radiator and do not fully cover the surface area behind it. While they still provide some heat reflection, they may not be as efficient in preventing heat loss as Heatkeeper panels.

2. Insulation Properties: Heatkeeper panels include an insulating layer by design of the saw tooth shape in addition to the reflective layer. This insulation layer helps to further reduce heat loss through the wall, contributing to higher energy savings and improved heating efficiency.

Laminated aluminium foil panels primarily focus on heat reflection but do not provide significant insulation properties, which may limit their overall effectiveness in preventing heat loss.

3. Energy Savings: Due to their full coverage and insulation properties, Heatkeeper panels are generally expected to provide more substantial energy savings compared to laminated aluminium foil . The combination of effective heat reflection and reduced heat loss results in a warmer room and a more energy-efficient heating system.

4. Room Comfort: With better coverage and insulation, Heatkeeper panels can create a more comfortable living environment by maintaining a consistent and warm temperature in the room. This enhanced comfort is an added benefit for households using Heatkeeper panels.

Conclusion: While laminated aluminium foil can contribute to improved energy efficiency and heat reflection, Heatkeeper panels are likely to provide more significant energy savings and cover a larger surface area due to their full coverage and insulation properties. If you're looking for a highly effective solution to enhance your heating system's performance and reduce energy consumption, Heatkeeper panels are a solid choice.

How do they work.

The panels work to save energy, money and improve the comfort, and feel of your rooms.

  1. Reflecting Heat: When a radiator emits heat, a portion of that heat is absorbed by the adjacent wall and lost to the outside. Heatkeeper panels act as a barrier between the radiator and the wall, reflecting the heat that would have otherwise been lost back into the room.

  2. Preventing Heat Loss: By bouncing the heat back into the interior space, the panels prevent unnecessary heat loss through the walls. This means that more of the heat generated by the radiator is retained within the room, making it warmer and more comfortable.

  3. Improving Efficiency: With the heat reflected back into the room, the radiator can work more efficiently and effectively. The room reaches the desired temperature faster, allowing the heating system to cycle off sooner, thus saving energy and reducing heating costs.

  4. Enhancing Comfort: The use of Heatkeeper Radiator Reflector Panels can result in a more even distribution of heat throughout the room. Cold spots near exterior walls are minimized, and the overall thermal comfort is improved.

  5. Easy Installation: Installing Heatkeeper radiator panels is a simple process. The panels are usually attached to the wall behind the radiator using adhesive strips, so there's no need for complex tools or renovations.


Can Heatkeeper cut offs be recycled.

Yes – Heatkeepers are made of a metalised pvc, you will have to get in touch with your local authority and take their advice on their recycling policy.

While PVC is technically recyclable, the presence of a metal layer can complicate the recycling process. Metalized PVC can't be processed in the same way as standard PVC, and separating the metal layer from the PVC can be challenging and costly.

In some cases, recycling facilities may be equipped to handle certain types of metalized PVC, while others may not accept it for recycling at all. Therefore, it's crucial to check with your local recycling facility to see if they can process metalized PVC or if they have specific guidelines for its disposal.

What is your delivery policy.

At Heatkeeper, we provide both standard and next day delivery options to cater to your needs. We also offer international delivery, with costs varying based on the size, weight, and delivery address.

For more information on delivery charges and timelines, please refer to our terms and conditions. For more details or call us on 0191 415 1333.

How do I install Heatkeepers to radiators close to the wall,

Use the new hanging method.

Are Heatkeepers easy to cut.

Yes follow the instruction and cut along the marked dotted lines.

How many panels do I need for my radiators.

The average radiator needs 2 to 2½ panels. Simply multiply the number of radiators in your house by 2 or 2½ and choose the appropriate pack size.

How big is each panel.

Each panel is 580mm high x 450mm wide x 8mm deep.


Can Heatkeepers be used behind electric or night storage radiator .

Yes. As long as there is sufficient gap between the storage heater and the wall, the panels will work just as effectively as for standard central heating radiators. The minimum recommended gap is 15mm to achieve the optimum flow of convected air.

I have Radiators that are wider than the panels , what do I do.

Just measure and use part of another panel.

I have a window sill / shelf close to the top of my radiator , can I still fit Heatkeepers .

Yes now with our alternative hanging method Heatkeepers® can be used in those hard to reach areas such as under sills and with small gaps.

I have a curved wall with radiators , will Heakeepers still work.

Heatkeeper Radiator Panels can still work effectively even if you have a curved wall with radiators. Proper installation is key to achieving optimal performance. Here's what you need to do:

  1. Ensure Good Fixing: When fitting Heatkeeper Panels on a curved wall, make sure to secure them firmly in place. Proper fixing ensures that the panels remain in position and function efficiently.

  2. Radiator Brush: Before installation, use a radiator brush to clean the surface behind the radiator. Removing dust and debris will create a clean and smooth surface for the Heatkeeper Panels to adhere to.

  3. Construction Glue : For added adhesion and stability, consider using a construction glue. These accessories will enhance the bonding between the Heatkeeper Panels and the curved wall, ensuring a secure fit.

By following these steps and using the right adhesive , you can make Heatkeeper Panels work effectively on your curved wall with radiators. Enjoy the benefits of improved energy efficiency and a warmer living space with Heatkeeper Radiator Panels!

I have a small floor standing radiator , can I use Heatkeepers on them.

You can use Heatkeeper Radiator Panels on your small floor-standing radiator. We have the perfect solution for you - our Mini Heatkeepers! These panels are specifically designed to fit small and floor-standing radiators, ensuring optimal heat reflection and energy efficiency.

How are Heatkeepers fitted.

HEATKEEPER Reflector Panels have been designed to be easy to fit without removing radiator, they can easily be cut to size and simply fixed to the wall. Download Full Instructions


How much will fitting Heatkeeper Panels save me.

By using HEATKEEPER Panels, you can potentially save up to 20% on your heating costs. These panels are so efficient that they can pay for themselves within the first year of fitting, making them a cost-effective and energy-saving investment for your home.

Where can I purchase Heatkeepers.

You can buy Heatkeeper Panels through multiple convenient channels:

  1. Online: Visit our website at www.heatkeeper.co.uk to make a direct purchase.

  2. In-store: Visit our physical store located at 27 Phoenix Road, Crowther, Washington, Tyne & Wear NE38 0AD.

  3. Amazon and eBay: Find Heatkeeper Panels available for purchase on these popular online marketplaces.

  4. Lake Home & Leisure Store: Check out our products at Lake Home & Leisure Store.

Where should I fit Heatkeepers in my House.

For optimal energy efficiency and maximum benefits, we recommend fitting Heatkeeper Radiator Panels to all radiators in your house, regardless of whether they are located on internal or external walls. By doing so, you can take advantage of the insulating properties of the panels and the effective re-circulation of the reflected heat.

Here are some key points to consider when fitting Heatkeeper Panels:

  1. Internal and External Walls: Whether your radiators are mounted on internal or external walls, fitting Heatkeeper Panels on all of them will help prevent heat loss through the walls and maximize the heat circulation within the room.

  2. Energy Savings: Fitting Heatkeeper Panels on all radiators can lead to significant energy savings by reducing heat loss and making your heating system more efficient. This, in turn, can result in lower heating costs and a more eco-friendly home.

  3. Consistent Comfort: Heatkeeper Panels help maintain a more consistent and comfortable temperature throughout your home. By reflecting the heat back into the room, you can enjoy a cosier living space, especially during colder months.

  4. Easy Installation: Heatkeeper Panels are designed to be easy to fit without the need to remove the radiators. This makes the installation process straightforward and hassle-free.

What are Heatkeepers made from .

Heatkeeper Radiator Panels are made from a material known as Metalised PVC (Polyvinyl Chloride). This specialised material is designed to be reflective and efficient in retaining heat.

The metalised coating on the PVC surface allows the panels to reflect the heat emitted from the radiator back into the room, preventing it from being absorbed by the wall and maximising the heating efficiency. The combination of PVC's flexibility and the reflective properties of the metalised coating makes Heatkeeper Panels an effective energy-saving solution for improving the performance of heating systems.